Great Place to Work Certification
Faithlegg is committed to creating a workplace where employees feel valued, respected, and empowered to succeed. Our Great Place to Work certification reflects the positive culture we have built through employee engagement, continuous development, wellbeing initiatives, and an inclusive working environment.
Certified: 2023, 2024, 2025, 2026
QEP Certification with IHF
Faithlegg proudly holds Quality Employer Programme (QEP) certification, recognising our commitment to best practice in employee management, training, workplace culture, and career development within the hospitality sector.
Workplace Culture
At Faithlegg, we foster a culture of inclusion, respect, and belonging where every employee can contribute and thrive.
Recognition Programmes
Employee recognition programmes that celebrate outstanding performance and commitment.
Long-service awards acknowledging employee loyalty and dedication.
Regular staff appreciation events and team celebrations.
Recognition of employee achievements and career milestones.
Staff Engagement Activities
Employee engagement surveys to ensure every voice is heard.
Focus groups and listening sessions to gather feedback and encourage open dialogue.
Cultural celebrations and recognition events that embrace the diversity of our team.
Charity fundraising initiatives and community engagement activities that bring employees together.
Open-door policy and anonymous feedback channels to support transparency and trust.
Faithlegg’s multicultural workforce enriches both the employee experience and the guest journey, creating an environment where diversity is celebrated and everyone feels they belong.
Training & Development
We believe that investing in our people is key to delivering exceptional hospitality and creating future leaders.
Training Programmes
Comprehensive induction and onboarding programme introducing company values and workplace expectations.
Mandatory Diversity, Equity, Inclusion and Belonging (DEIB) training covering unconscious bias, cultural awareness, and inclusive communication.
Leadership development training focused on creating psychologically safe and inclusive teams.
Dignity at Work and workplace respect training for all employees.
Departmental and role-specific professional development programmes.
Follow-up workshops and training informed by employee survey feedback.
Grow and Climb Programmes
Mentorship and coaching programmes supporting personal and professional growth.
Career development pathways that encourage internal progression.
Leadership development opportunities for future managers and supervisors.
Ongoing support for employees seeking to develop new skills and advance their careers.
Wellbeing
Employee wellbeing is central to our people strategy, ensuring our team members feel supported both professionally and personally.
Employee Benefits
Employee Assistance Programme (EAP).
Career development and mentoring opportunities.
Flexible workplace practices where operationally possible.
Recognition and reward initiatives.
Access to professional support services.
Wellbeing Initiatives
Mental health and wellbeing workshops.
Access to an in-house counsellor who visits quarterly and provides confidential support.
Programmes designed to promote psychological safety, inclusion, and emotional wellbeing.
Regular employee surveys that help identify wellbeing priorities and opportunities for improvement.
A supportive workplace culture built on respect, trust, and open communication.
Through continuous feedback, investment in development, and a strong commitment to diversity, equity, inclusion, and belonging, Faithlegg continues to build a workplace where employees feel respected, supported, and proud to work.
